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5Star Net Limited is
a full service ISP located in Auckland, New Zealand. We offer Internet
access, web hosting, domain name registration, e-mail and associated services
mainly to local business clients. We are a registrar for .nz domain names.
Why Choose Us?
Whether your internet service requirements are big or small, 5Star has
a plan to suit your needs. Here are some key reasons for choosing 5Star.
A Company You Can Trust: We operate from a real office in our
own building at 128 Symonds Street in Auckland City. We have our own staff
administering and monitoring our network and answering our telephones.
5Star Net Limited is an authorised SRS registrar, a member of the Auckland
Chamber of Commerce, a member of The Internet Society of New Zealand and
a member of APNIC. 5Star Net is a signatory to the NZ Internet Code of
Practice which aims to:
- Ensure the fairness and accuracy
of disclosure of business terms and conditions to the user public
and community in general
- To improve the standard of
conduct within the industry
- To provide public access to
complaint handling and cost-effective redress mechanisms
- To impose and regulate industry
standards
- To improve customer relations
- To protect rights of access
and free speech
- To ensure that information
and procedures are in place for the protection of minors from accessing
objectionable material over the Internet
- To ensure that the information
and procedures are in place so Internet users know how to limit access
to protect a user from accessing inappropriate or objectionable material.
We Use Our Own Hardware: The 5Star network uses leading
brand hardware to ensure reliable, high performance, scalable, Internet
Access and Web Hosting. All our servers are company-owned and are located
in New Zealand. This avoids the problems of many other web hosting companies
who are just resellers relying on other people's equipment.
We Develop Our own Software: We pride ourselves in using software
developed in-house to suit our operational requirements and the needs
our customers. Most of our infrastructure was built from the ground up
by our of experienced developers. This includes server configurations,
helpdesk software, webmail, control panel, SRS tools, content management.
Fast Network/ Backbone Providers: Our servers are connected to
the internet by high speed ethernet using diverse fibre optic cable feeds
from our international providers. The diverse connections are designed
for efficient, reliable, high speed performance and scalability. In addition
we have a separate backup feed for emergency use.
Value For Your Money: We monitor and compare the services offered
by other service providers in NZ and overseas and we believe we offer
excellent value for money.
Latest Software Upgrades: Our System Administrator is continuously
upgrading our servers with the latest software, creating new tools and
adding new features to improve our services and keep our network secure.
Friendly Staff & Technical Support: We try hard to do the
best job possible for all our customers and to respond quickly to all
enquiries. Customers are able to talk directly to the person who is doing
work for them and discuss requirements firsthand.
Resource Centre: The 5Star Reading Room is a new feature of our
website which will grow with time. The reading room will have information
and resources to help you improve your personal or business website as
well as general computer, software, and internet information.
Member Services: A full featured control panel for member use
as well as many utilities to manage your own services are currently being
developed..
Our Customer Service Pledge: We are committed to providing high
quality Internet Solutions with responsive, professional service. Internet
service is our business and customer service satisfaction is our goal.
We will listen carefully to your needs. We will provide you with information,
assistance and resources. All orders and customer requests will be excecuted
in a timely manner.
Glenn Reid
Director
5Star Net Limited
26-11-2003
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